Welcome to Eka Bloom (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ekabloom.com.
1. Information We Collect
a. Personal Information
- Name
- Email Address
- Phone Number
- Shipping/Billing Address
- Payment Information (processed securely via third-party gateways)
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited and time spent
2. How We Use Your Information
- To process and fulfill your orders
- To manage your account
- To improve website functionality and user experience
- To send promotional offers (only if opted-in)
- To prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Payment gateways (Razorpay, Stripe, etc.)
- Delivery partners (courier/logistics companies)
- Legal authorities when required by law
4. Cookies Policy
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data.
6. Data Retention
We retain your information only as long as necessary for business and legal purposes.
7. Your Rights
- Access your data
- Request correction or deletion
- Opt-out of marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
Email: support@ekabloom.com